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get pitch perfect!

You need to make sure your tent is set up correctly. Please follow the instructions provided with your tent and follow our checklist below. 
Alternatively you can find instruction videos on our YouTube Channel.

first time leaks

The first time your tent gets wet, although very rare, you may face small it may leaks around the seams, don't worry, this is normal and is otherwise known as 'weathering'. Once your tent has fully dried out, the canvas will naturally shrink and close any tiny holes to ensure your tent becomes watertight. If this is a recurring problem, please refer to the correct Setup Checklist above.


air out your tent

Condensation and dampness will build up overnight regardless of if the material is breathable or not. Ventilation is very important, ensure that you open the tent doors, roof vents and windows daily. Most of our designs allow you to roll up the sides also.

store bone-dry

Not dry, BONE DRY. Unzipping the groundsheet and hanging separately will increase the speed this takes. If storing your tent in a shed or garage, please ensure that the tent is off the ground and away from any rodents or areas prone to moisture.

tackle wear & tear

If you see an issue starting to happen e.g. fraying of webbing, a guy rope stitching, replace them. The earlier you address this the better so that the problem doesn't become bigger.

tackle dirt marks

Once mud is completely dry on your tent, use a stiff brush to carefully remove it. We would recommend our Techwash (Canvas) or Solarwash (Oxford).

washing your tent

 Try to pick a nice, dry, bright day to do this. You will manage with basic household cleaning items, however if you have a garden sprayer, even better! If you are reproofing, it's vital your tent is washed thoroughly first but do make sure it is only packed away once BONE DRY. We recommend reproofing after this process as thorough and invasive cleans can thin the protective layer.

reproofing your tent

 Solar radiation (UV) and other elements affect the waterproofness of your tent. After exposure to these elements, the fabric will become less waterproof over time. How often re-proofing is needed is down to how much use it gets and how testing the environments their pitched in are. Our advice is if the water is not beading away like a waxed car, then it's time to re-proof your tent. You can reproof whilst the tent is still wet from washing.

occasional pitcher

For garden glampers or pop up pitchers who use their tent up to 4 times a year for short periods, we recommend reproofing your tent once every couple of years to keep it's protective layer well formed. If on these occasions the environment and weather conditions have been testing you may need to judge it differently. A good measuring guide is to check if the water is beading away as it once was when new.

frequent pitcher

For keen campers who set up camp frequently and all throughout the year, it's best to ensure your tent sees a thorough clean and reproof at least once a year. Just like you after all that adventuring, your home away from home will be feeling a little tired and worn, but prevention is better than cure, and a yearly scrub up will ensure the longevity is prolonged. You cannot over proof your tent, so the more the merrier!

semi-perm pitcher

For campsite owners, in-tent-inhabiters, or for those who use their tent as a place to practice well-being classes, we highly advise cleaning and reproofing once every season quietens down or comes to an end. Tents are not made to be permanent fixtures but with correct T.L.C they can certainly remain pitched for months at a time. Reproofing is just one of several tasks required to ensure maximum longevity.

treating mould & mildew

 Bacteria breaks the fabric fibres and creates black stains that are very hard to remove. Additionally, it spreads quite rapidly once the first stains have appeared. It is therefore vital that you protect your tent against fungi in any circumstance. Vigilance, precaution and correct maintenance will ensure a spot of mould will never be seen!

Mildew is caused by moisture, it's therefore sure to form on the canvas of your tent if you store your tent away while it's not completely bone dry. Moreover, mould stains often appear on canvas tents if they are no longer waterproof, for they then lack an important protective layer which would otherwise keep off moisture and mould, reproofing corrects this. To avoid mould and mildew, wipe down the interior and exterior of the tent with clean water before you leave it to dry and store it in a dry, well ventilated area.

protective add-on items

We know a thing or two about setting up camp, relaxing, then being faced with an unexpected rain pour, not to mention the nuisance of constantly having to clean mud and dirt marks away after every trip.

tent protector covers

Would you buy a new phone without a stylish yet effective case for it? You PROBABLY won't drop your phone or damage it, but in the unfortunate case you did, you'd be wishing you agreed to adding the case right! They add warmth, darkness & keep your tent dry, we even have a reflective cover which reflects 90% of sunlight. They are super lightweight so won't weigh down your trip or take up any space.

groundsheet protectors

You've spent a load of money on some new snazzy flooring at home, whilst underlay isn't vital, if you're going to do it properly without cutting corners you would always opt for these foundations to be laid first. Our groundsheet protectors not only keep the base of the tent clean and dry, it adds a layer of warmth and protects from sharp objects on the ground. Morning due on the groundsheet can often lead to mildew once the tent is packed away and rubbing against the canvas, a groundsheet protector ensures this won't be a concern!


Think of our matting as an optional home-away-from-home furnishing, not only do they looks great, feel soft on the foot and create an inviting glamping aesthetic. They also protect the internal flooring from things like muddy boots, high heels, and tears from furniture. A tent thats fitted with matting is guaranteed to have a longer life span and look as good as new for a much longer time.

camping in extreme weather conditions

We care that both you, your camping companions, and your tent endure endless, uninterrupted and safe camping adventures for a life time! In testing weather consisting of rain & wind, extra pitching precautions are vital. IMPORTANT! If winds are expected to exceed speeds of 40MPH, we highly advise that you asses your camping adventure. Boutique Camping are not responsible for damage transpired from hostile environments and conditions. Here are some extra precautions you should take to minimise damage when camping in rain & wind.


Avoid areas that are prone to bodies of water, puddles and ditches, best spots in rainy wet conditions are areas without any slopes and usually somewhat sheltered by either buildings or nearby trees - avoiding open spaces where wind gusts are powerful.


When camping in wet weather it's vital the rain cap is screwed firmly on and the skirt it pulled over the groundsheet around the outside of the tent. In windy weather ensure the door is facing away from winds. If you find the ropes/webbing are flapping, you need to tighten the ropes, if the pole is leaning this suggests you need to loosen ropes.


In windy weather, the guy ropes will have a lot of tension applied. To strengthen them and increase the overall stability of your tent, we advise 'doubling up' using a spare set of ropes and pegs and plugging next to the original peg. You should also check frequently and tighten ropes when necessary.


When grounds get wet, they become soft, quickly! When pitched in conditions like these, it is super important for the stability of your tent that the pegs do not come loose, as any wind will then tug and cause the guy ropes to become loose. Replug the pegs into fresh foundations as frequent as possible.

for trade & seasonal pitchers

If you're one of our trade customers or like many today, use their tent as a home, shelter or work/well-being structure, T.L.C (tent loving care) conditions above are required, just more frequently and thoroughly. 

We do not recommend keeping your tents up for longer than a season. Pitching on decking is advised for semi permanent fixtures. Any minor faults must be reported with immediate effect, this will avoid worsened damage that we may not be able to take responsibility for.

if you would like more bespoke help, our tent experts can help you out!

E: [email protected]

T: +1 (929) 334 3212